FAQs

Where can I check my NeuCoins earned for successful Bill Payments? Once you log in to Tata Neu, you can check the ‘NeuPass section on the homepage forcomplete details.

Is the Bill Pay offer applicable for Recharges also? Yes. The offer is also applicable to Recharge Payments like Mobile Recharge, DTH Recharge, FASTag Recharges and LPG Gas Booking.

Are there any benefits when I pay with Tata Neu HDFC Bank Credit Cards? Yes. You will get additional 5% back as NeuCoins when you pay with Tata Neu Infinity HDFC Bank credit cards and 2% back as NeuCoins when you pay with Tata Neu Plus HDFC Bank credit cards.

Will I get 25 NeuCoins if I am paying multiple bills worth ₹300 or more? You will only get eligible for the offer, if any of the individual bill among the multiple bills is valued at 300 or more. The offer is not applicable based on the total cart value but on individual bill value.

TERMS AND CONDITIONS
Offer details:

25 NeuCoins back on a minimum order value of 300 and above

No Convenience fee

Extra up to 5% NeuCoins back on Tata Neu HDFC BankCredit Cards

Offer is valid from 12:00:00 AM IST on Feb 21st, 2023, to 11:59:59 PM IST of Feb 22nd, 2023

The user will be awarded 25 NeuCoins for the first successful Bill Payment during the offer period in Tata Neu Website/App.

A successful Bill Payment means the payment that was successfully acknowledged by the Biller

Valid on a minimum Bill Payment of ₹300 or more during the Offer Period. Applicable on a single transaction only and no two transactions can be clubbed to avail offer

The offer is valid once per user during the offer period.

The NeuCoins thus awarded to the User under this program shall have a validity of 90 days from the date of issuance.

All disputes, if any, arising out of or in connection with or because of above offer. Shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only.