Frequently Asked Questions

1. What is the offer?

Do a load balance transaction using Amazon Pay UPI of minimum Rs 250 and unlock rewards worth Rs. 120 on popular brands (Swiggy, 1mg and ALTBalaji). Customer will receive 3 rewards as mentioned below:
(i) Swiggy – 100% back up to Rs. 40
(ii) 1mg – 100% back up to Rs. 40
(iii) ALTBalaji – 100% back up to Rs. 40
Customer can avail the offer only once during the offer period.

2. How do I know if I am eligible for the offer?

Select customers are eligible for the offer. If you have been communicated about the offer on Amazon or via notifications, then you are eligible for unlocking rewards worth Rs. 120 on doing a load balance transaction using Amazon Pay UPI.

3. How can I avail the offer?

Step 1: Do a load balance transaction using Amazon Pay UPI for a minimum value of Rs. 250 on or before 31st May 2020 (23:59:59 hours).
Step 2: You will receive an email & SMS with all the unlocked offers.
Step 3: Click on “Collect offer” in the received email/SMS.
Step 4: Proceed to Swiggy, 1mg and ALTBalaji to perform the eligible transactions for claiming the rewards on or before 1st June, 2020 (23:59:59 hours).
Step 5: Cashback will be processed as Amazon Pay balance within 3 days of transaction

4. Do I need any coupon code to avail the Rewards?

You do not need coupon codes to avail the unlocked Rewards. However, you must collect the rewards using the link sent by Amazon before redeeming the rewards.

5. Where will the Unlocked Rewards be visible?

You can view & collect your Unlocked Offers under “Rewards” section available on Amazon App. Go to Amazon App -> click on “Rewards” on the Amazon home page, to find all the rewards you unlocked.

6. What is the validity of the offer?

You can unlock rewards on doing load balance transaction till 31st May 2020 (23:59:59 hours). You are required to collect and redeem the rewards received on or before 1st June 2020 (23:59:59 hours).

7. What will happen if my transaction is cancelled partially or fully?

This offer will not be applicable if you or Amazon cancels the transaction or order fully or partially and in such a case, participation in the promotion will be deemed withdrawn. However, if you place another valid order or transaction after such cancellation during the promotion period, the new order will be eligible for the promotion.

Offer Terms and Conditions

This limited term promotional offer, namely Load balance using Amazon Pay UPI and unlock rewards worth Rs. 120 (“Offer”) is provided to you by Amazon Pay (India) Private Limited (“APIPL”) and is made available to you on the Amazon website or mobile application (“Amazon”).

This offer is made available is in respect of the semi-closed prepaid payment instrument issued as a stored value account, ‘Amazon Pay balance: Money’ (“Amazon Pay Balance”) that can be accessed and managed on the website www.amazon.in and the corresponding mobile site and the mobile application (collectively “Amazon.in”), operated by Amazon Seller Services Private Limited.

These terms and conditions (“Offer Terms”) are in addition to ‘Terms and Conditions – Amazon Pay balance: Money Wallet’, to which you agree to by using Amazon Pay Balance. In the event of any conflict between such Terms & Conditions and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.

These Offer terms and conditions (“Offer Terms”) are in addition to Amazon Conditions of Use and Privacy Notice to which you agree to by using Amazon. To the extent the Conditions of Use are inconsistent with these Offer Terms; these Offer Terms shall prevail with respect to the Offer only.

This Offer is valid for the month of May 2020 (“Offer Period”), unless extended or revoked by APIPL in its sole discretion, without any prior notice and without any liability.

During the Offer Period, any eligible customer who does a load balance transaction using Amazon Pay UPI for a minimum value of Rs. 250 will be eligible to get rewards on such transactions. Customer will receive 3 rewards as mentioned below:
(i) Swiggy – 100% back up to Rs. 40
(ii) 1mg – 100% back up to Rs. 40
(iii) ALTBalaji – 100% back up to Rs. 40

It is clarified that a customer will NOT be eligible to receive the rewards under this Offer: (a) if the payment is made using a payment method other than the Eligible Payment Method; and/ or (b) if a customer pays for incoming collect request transaction either through the Eligible Payment Method or otherwise

It is further clarified that the minimum transaction value to be eligible to receive Unlocked-Offers under the construct is Rs. 250.

The rewards, under this Offer, will be provided to the customers in the form of unlocked offers. Customers will have to make the transaction across the mentioned brands and will be then issued cashbacks by Qwikcilver Solutions Private Limited, which is redeemable as Amazon Pay balance. The use and redemption of a Gift Card is governed by the applicable terms and conditions available here

The customer will not be eligible to receive rewards under the Offer, if the shopping/payment transaction: (a) is cancelled (for any reason whatsoever) either by the customer or otherwise; or (b) the payment/ money transaction fails (for any reason whatsoever).

Rewards under this Offer will be provided within three (3) calendar days from the day of the successful completion of shopping/payment transaction using the Eligible Payment Method with these Offer Terms.

APIPL reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

Under no circumstances, will the rewards being offered under this Offer be settled in cash in lieu thereof.

Any query / issue in relation to the cashback or this Offer shall be addressed to Amazon at Amazon Customer Care before June 20, 2020. Post such date Amazon will not entertain any communication regarding this Offer or cashback from any person.

By availing this Offer, every customer expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, in connection with this Offer.

Nothing herein amounts to a commitment by Amazon and/ or APIPL to conduct further, similar or other offers. Amazon and/ or APIPL reserves the right to disqualify a customer from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.

These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matter or dispute in relation to this Offer.

Customers are not bound in any way to participate in this Offer. Any participation is voluntary. The Offer is being made purely on a best effort basis.

Any person availing this Offer will be deemed to have accepted the Offer Terms.