Frequently asked questions (FAQs)

Q1. What is the offer?

A. Select Amazon Prime customers who transact at Big Bazaar, More or Medplus stores for a minimum value of Rs 500, using Amazon Pay will get a cashback of Rs 100 on one transaction between 1st May, 2020 to 31st May 2020. This is applicable for Amazon Prime customers who have collected this offer.

Q2. How do I avail this cashback offer?

A. You need to be an Amazon Prime customer and have to collect the offer on Amazon.in app or website. After collecting the offer, you can avail the same on a minimum transaction of Rs 500 at any Big Bazaar, Medplus or More store made using Amazon Pay

Q3. What is the offer period?

A. Offer is valid from 1st May, 2020 to 31st May, 2020, both days inclusive

Q4. How and when will the cashback reach the customers?

A. The cashback will be credited within 3 working days as Amazon Pay balance after completing the payment

Q5. What will happen if my order is cancelled partially or fully?

A. This Offer will not be applicable if you, the Merchant or Amazon cancels the order fully or partially and in such a case, participation in the Offer will be deemed withdrawn. However, if you place another valid order after this during the offer period, the new order will be eligible for the cashback

Q6. Do I need to collect the offer before availing it?

A. Yes, you need to collect the offer from Amazon.in app or website to be eligible.

Q7. Do I need to be a Prime customer to avail this offer?

A. Yes, the offer is applicable only to select Prime customers who collect this offer.

Prime Offer Terms & Conditions

This limited term promotional offer, namely Offline Store offer (“Offer”) is provided to you by Amazon Pay (India) Private Limited (“Amazon”). This Offer is made available to you in respect of use of the Amazon India Online Shopping and Payments mobile application (“Amazon.in App”) for making payments at select MEDPLUS retail outlets, under the name / branding “MEDPLUS” or select MORE retail outlets, under the name / branding “MORE” or select BIG BAZAAR retail outlets under the name / branding “BIG BAZAAR”

These Offer terms and conditions (“Offer Terms”) are in addition to terms and conditions applicable to the use of the Amazon.in App and the applicable terms and conditions of use and Privacy Notice, to which you agree to by making payments using the Amazon.in App. To the extent these terms and conditions are inconsistent with these Offer Terms, these Offer Terms shall prevail with respect to the Offer only.

This Offer is valid from May 1, 2020 to May 31, 2020 (“Offer Period”), unless extended or revoked by Amazon in its sole discretion, without any prior notice and without any liability.

During the Offer Period, any customer who:

(a) Has collected this offer on Amazon.in app or website and

(b) completes a transaction purchase of any product or service for a minimum value of INR 500, at any MEDPLUS, MORE or BIG BAZAAR Store that accepts online / electronic payments through the Amazon.in App; and

(c) chooses to pay for such transaction through the Amazon.in App by providing the mobile number and clicking on / browsing through the link received via SMS or notification on the Amazon.in App, and

(d) Is an Amazon Prime customer

will be eligible to receive a promotional cashback of INR 100 on one eligible transaction. (Each transaction meeting the aforesaid requirements being referred to as a “Qualifying Transaction”).

It is clarified that to avail this Offer, a customer needs to collect the offer on Amazon.in app and then make a purchase transaction at MEDPLUS or MORE or BIG BAZAAR store for a minimum value of INR 500 using Amazon.in app

A customer can avail this Offer for a maximum of 1 eligible transaction between May 1, 2020 and May 31, 2020. It is clarified that the above cap on the number of transactions is not for a particular MEDPLUS or MORE or BIG BAZAAR Store and rather is applicable of transactions made on any MEDPLUS or MORE or BIG BAZAAR Store.

The cashback under this Offer will be provided to the eligible customers within 3 working days from the date on which the transaction (using the Amazon.in App) has been made at the Store.

Amazon shall not be liable to ensure and does not make any representation on the availability of Amazon Pay payments using the Amazon.in App on all MEDPLUS or MORE or BIG BAZAAR Stores.

The applicable amount of cashback will be provided to customers in the form of an Amazon Gift Card, issued by QwikCilver Solutions Private Limited, redeemable as Amazon Pay balance. The use and redemption of Amazon Gift Card and use of Amazon Pay balance is governed by the applicable terms and conditions.

The participation of a customer will be deemed to be withdrawn from this Offer if the purchase transaction is cancelled or returned, for any reason whatsoever. In such cases, if cashback has been received by the customer, cashback amount (provided to the customer) will be deducted from the transaction amount, at the time of refund to the customer (if any).

Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

Under no circumstances, will the cashback being offered under this Offer be settled in cash in lieu thereof.

Any query / issue in relation to the cashback or this Offer should be addressed to Amazon customer care during the Offer Period. Post such date Amazon will not entertain any communication regarding this Offer or cashback from any person.

By availing this Offer, every customer expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, including in connection with this Offer or any transaction at or access of MEDPLUS or MORE or BIG BAZAAR Stores.

Amazon reserves the right to disqualify a customer from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.

These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matter or dispute in relation to this Offer.

This Offer is a special offer only for Amazon Prime customers who make payment at MEDPLUS or MORE or BIG BAZAAR Stores using the Amazon.in App.

Nothing herein amounts to a commitment by Amazon to conduct further, similar or other offers.

Customers are not bound in any way to participate in this Offer. Any participation is voluntary. The Offer is being made purely on a best effort basis.

Any person availing this Offer will be deemed to have accepted the Offer Terms.